On the street outside of an architectural office, a
woman gets her car stuck in the snow in the middle of the street in the midst
of a storm. Several people in the office go to her aid, attempting to move her
car out of the road. One person in the office, however, keeps working, saying
that he doesn’t have time to help, while another person leaves to go home,
saying that she needs to attend to her own family before she helps someone
else.
Helping another person in
distress remains one of the most common situations in ethics and one of the
most basic responsibilities that people have for one another. The reciprocity
at the very heart of ethics arises here: I need to help others as I would want
them to help me were I in the same circumstances. But reciprocity is rarely
symmetrical. More often than not, we help others without ever receiving the
same kind of aid in return or assistance from the same people. There exists, in
other words, few quid pro quos in ethics; the good we do may never get done for
us.
In a commercial society
such as ours, in which we constantly exchange one thing of roughly equal value
to another – money for a possession, fees for a service – the lack of a direct
connection between an action and the payback can make ethics seem like
something for suckers. Why help someone, a committed capitalist might ask, if
we receive nothing in return?
Ethics, of course, offers
several reasons why. Virtue ethics argues that by doing good for others, we
cultivate characteristics in ourselves that make us successful in other aspects
of our lives. Commerce, for instance, depends upon trust, which in turn relies
on virtues such as honesty, fairness, and prudence. Contract ethics argues that
helping others remains central to our membership in a community. If we don’t
come to the aid of others, we start to lose the mutual assistance that lies at
the heart of a properly functioning society.
Likewise, Kantian ethics
claims that we have a duty to do what is right regardless of the consequences
or the inconvenience. Anything less than that begins to unravel the kind of
behavior essential to civilized life. Finally, utilitarian ethics points out
that the greatest good often comes from responding to fellow citizens in need. Moving
a car stuck in the middle of the street allows the plows and other vehicles to
get by, benefiting many more people than the one person stranded in the snow.
The office mates who
responded to the woman stuck in the snow may have had these or other reasons in
mind: they may have wanted to do good or simply to get out of work and have a
good time. But what about the two employees who did not go to the woman’s aid? Were
they unethical? The one who kept working felt that his duty to his job came
first, while the other who left to go home likewise felt that her family came
first.
Such thinking has an
ethical basis. We must constantly weigh one duty against another and if it
appears that more aid would not fundamentally change an outcome or that others
may need our help more than the person right in front of us, then we have
legitimate reasons not to come to another’s aid. Ethics, like design, is
profoundly contextual, demanding that we see a situation from the broadest possible
perspective before deciding what to do. It does no good to do no good.